Refund / Cancellation Policy

Technical issue

In case of any technical issue due to which the payment gets deducted from the payer’s account and does not show in our official ERP but the payment gateway service clearly mentions the confirmed settlement thereafter the institution’s account receives the payment. We manually submit the payment in our ERP. It should take 7-10 working days for the payment to be credited in the account.

Multiple Payments Case:

If double payment happens and the payment gateway service clearly mentions it, the school will refund the payment after the account receives payment. Which should take 7-10 working days for the back payment or we can adjust the amount to the next month fee as per Payers request.

Other Payments Case:

In all other cases where there is a discrepancy in the fee paid, the parent has to directly contact the institution and the decision would be final.

Contact Address

Accounts Department
Manimegalai Group of Institutions
Tel : 96 2635 1066, 73 9771 0668,
You may contact us during office hours: Timings: 9:30 AM to 4:30 PM 

Relationship between website and legal name:

Manimegalai Group of Institutions
Thooya Info Tech Pvt. Ltd., provider for the above Institution ERP and the gateway provider for online fee payment.